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You are here: Home / Blog / Search Engine Marketing / The Incredible Power of an Apology

The Incredible Power of an Apology

January 8, 2014 by admin Leave a Comment

The room went silent. Anxiety slowly built. No, more accurately, it mushroomed to fill all the crevices and corners of the small room. The client carefully announced that one of their goals to achieve in the collaborative approach was to apologize for an action they had taken some time ago. The apology was ready to [ ]
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